Disabilities In The Workplace
Mandated training under the A.O.D.A. in Ontario, and highly recommended training that falls under The Canadian Human Rights Acts for all other provinces.
In 2005, Ontario enacted the Accessibility for Ontarians with Disabilities Act (the AODA). Across Canada, many aspects of the Ontario-specific AODA are captured within provincial Human Rights legislation. Regardless of your organization’s jurisdiction, accessibility in the workplace training is highly recommended. In Ontario, it’s mandatory.
Organizations and businesses have made great progress to train staff on accessible customer service, developing accessibility policies, multi-year plans, and making information and websites accessible.
Whether your organization is large or small, attracting every potential customer is essential to your business. Improving your services for customers with disabilities can help you increase your customer base and your bottom line.
What is AODA?
The Accessibility for Ontarians with Disabilities Act (AODA) was put in place to reduce and remove barriers that those with disabilities face in their everyday lives. Learn More about the AODA
Accessibility across Canada
Accessibility legislation isn’t just in place in Ontario. There is a Canada-wide movement to improve accessibility and remove barriers so that all people, regardless of ability, have full access to all aspects of society. Learn More about accessibility in Canada
Why is Accessibility Training Important?
Accessibility Training is vital to the growth and continued success of Canadian organizations. Improving your services for customers with disabilities can help you increase your customer base and your bottom line. Making your workplace accessible will also ensure that you can hire the best of the best.
Why provide accessibility training?
- Understanding how to accommodate disabilities expands the hiring pool
- Hiring employees with disabilities increases workplace diversity
- Ensuring your organization is accessible increases revenue generated by customers with disabilities
- Not all disabilities are visible and accessibility training increases awareness of invisible disabilities
- Understanding how to make all customers comfortable will create repeat business
- Managers with an understanding of barriers and how to remove them will be better at discrimination-free hiring, training, and performance feedback methods
- Providing accessibility training keeps your organization safe from potential liability resulting from unintentional discrimination
- Accessibility training may be mandatory in your jurisdiction
eWorkplace Training has your accessibility training needs covered!
Who Should Participate in Accessibility Training?
Everybody can benefit from accessibility training!
Managers and Supervisors learn:
- Accessibility standards and how to achieve a discrimination-free workplace
- To support employees with varying abilities
- To coach employees on barrier-free customer service and more…
Employees learn:
- How to assist customers with visible and non-visible disabilities
- How to interact and communicate with customers with various types of disabilities
- To work together, regardless of ability
- To embrace diversity and more…
Choose from Several Pricing Options
Training for Compliance has Never Been so Affordable.
Fill out the form and our team will be in touch with you promptly. Thank you for your interest!
Our Mailing Address
eWorkplace Training
P.O Box 1476 Station B, London, ON, N6A 5M2
1-877-963-1301